We ship all orders with Royal Mail on their standard service. All of our deliveries require a signature.
If your order has been shipped to the UK and you wish to return it to us you can do this using the returns slip provided.
Returns outside the UK
If your order has been shipped outside the UK then you are responsible for paying for the return. Remember that proof of postage is not proof ofreceiptt. Please use a signed for service. We will not pay for goods that go astray on their journey back to us.
Like for like product exchanges
If you have made a mistake in your sizing and you require a like for like exchange we will cover the reshipping of a new product to you. We will only do this once per order.
We ship all of our products in double layer brown wraps called potato sacks. These do not contain potatoes but are double walled and strong. Inside this sack the product is wrapped in kraft paper. Please make an effort to reuse this packaging.
Terms and Conditions
Any orders for London Denim product placed by you through our website, mail order or over the telephone shall be subject to these terms and conditions.
All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by uk law.
Nothing in these terms and conditions shall affect your statutory rights.
Price and payment
The price of the product is the price quoted on the date the order is received plus any additional fees required for wrapping and delivery services.
Orders for our product can be placed by our website or over the telephone. When we take an order from you payment will be charged to the account you provided either on the website order form or during your telephone order.
By placing an order you consent to payment being charged to the account you provide as provided on the order form or during your telephone order.
Title to the product will pass to you on payment in full of the price of the product and delivery charges.
We will issue you with an electronic receipt to your email address once the product has been ordered.
The copyright in the material contained in this website and any trademarks and brands included in that material belongs to Electric Tees or its licensors.
You may download or copy the content displayed on our website subject to the condition that the material may only be used for personal non-commercial purposes and that you provide a direct reference to us next to the material used. Copying or storing the contents of the website for other than personal use is expressly prohibited.
We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.
All drawings, descriptive matter and specifications of our product are for the sole purpose of giving an approximate description of the product.
We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to product or the entire website without notice or liability.
We may from time to time change, alter, adapt, add or remove portions of these terms and conditions and will post any such changes on the website.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions will not be affected. English law will apply to these terms and conditions and the parties agree to submit to the jurisdiction of the english courts.
The headings in these terms and conditions are for convenience only and will not affect their interpretation.
Queries and complaints
We aim to respond to email and written queries within 48 hours.
In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose to address your complaint.
By using or purchasing any product through this site, you agree to the collection and use of information as set forth in this policy. If you do not agree to this policy, please do not use the site. We may update this policy at our discretion and the most recent version shall be posted on this page immediately. We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations.
From time to time, we may send sale information, product updates via email. If you would prefer not to receive these promotional items, you may opt out by contacting us at with "remove" as the subject header.
electrictees.co.uk uses non-personally identifiable information, such as your ip address and the pages that you visit on our site, to help diagnose problems with our site and servers, to administer our site, and to improve site-related services and features. Your ip address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage trends. This information aids us in improving the site navigation, design and features. We also use "cookies" to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information. Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information.